Service Consultant Training Membership – 6 Months

License Access – Requires Separate Trainer-Led Program

What it is
The Service Consultant Training Membership – 6 Months offers license-based access to the Improve system for structured, sustained improvement in service delivery. It integrates PDP planning, milestone reviews, and performance tracking — delivered alongside a trainer-led program.

Who it is for
Service professionals aiming to expand and solidify service delivery capabilities over time.

What you can do

• Complete a 360° Service Skills Assessment.

• Develop a PDP with medium-term service improvement goals.

• Use Improve’s dashboards to track KPI changes and client feedback.

One-on-One Meetings & Milestone Reviews

• Frequency: 6 meetings, 1 hour each, every 4 weeks.

• Purpose:

  1. Review PDP progress.

  2. Monitor KPI results and client feedback.

  3. Adjust strategies for the next milestone period.

6-Month Focus

• Expand to 4–5 core service skills.

• Build long-term client relationship strategies.

• Improve service consistency and quality.