Service Consultant Training Membership – 12 Months

License Access – Requires Separate Trainer-Led Program

What it is
The Service Consultant Training Membership – 12 Months is a license-based access to the Improve system for a full year of structured service performance development. It integrates long-term PDP planning, KPI tracking, and quarterly strategic reviews — delivered with a separate trainer-led program.

Who it is for
Service professionals aiming for mastery in client service delivery, problem-solving, and customer retention.

What you can do

• Complete a 360° Service Skills Assessment.

• Create a 12-month PDP with monthly and quarterly milestones.

• Track service KPIs and adjust strategies accordingly.

One-on-One Meetings & Milestone Reviews

• Frequency: 12 meetings, 1 hour each, every 4 weeks, plus quarterly reviews.

• Purpose:

  1. Maintain focus on long-term service goals.

  2. Ensure continuous KPI improvement.

  3. Adapt service strategies to client needs and market changes.

12-Month Focus

• Master advanced service management techniques.

• Build a reputation for service excellence.

• Align service delivery with organizational goals.