Service Consultant Training Membership – 12 Months
License Access – Requires Separate Trainer-Led Program
What it is
The Service Consultant Training Membership – 12 Months is a license-based access to the Improve system for a full year of structured service performance development. It integrates long-term PDP planning, KPI tracking, and quarterly strategic reviews — delivered with a separate trainer-led program.
Who it is for
Service professionals aiming for mastery in client service delivery, problem-solving, and customer retention.
What you can do
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Complete a 360° Service Skills Assessment.
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Create a 12-month PDP with monthly and quarterly milestones.
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Track service KPIs and adjust strategies accordingly.
One-on-One Meetings & Milestone Reviews
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Frequency: 12 meetings, 1 hour each, every 4 weeks, plus quarterly reviews.
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Purpose:
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Maintain focus on long-term service goals.
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Ensure continuous KPI improvement.
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Adapt service strategies to client needs and market changes.
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12-Month Focus
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Master advanced service management techniques.
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Build a reputation for service excellence.
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Align service delivery with organizational goals.